Legal

Terms & Conditions

Last updated: July 28, 2026

These Terms & Conditions ("Terms") govern your access to and use of the website bleedai.com (the "Site") and any marketing, consulting, or outbound services provided by Bleed AI ("Bleed AI", "we", "us", or "our") (together, the "Services"). By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.

1. Eligibility

The Site and Services are intended for business use by individuals aged 18 or older who have the authority to bind their organization to a contract. By using the Site or engaging our Services, you represent and warrant that you meet these requirements.

2. Our Services

Bleed AI provides business-to-business outbound growth services, which may include cold-email infrastructure setup, campaign strategy and execution, consultation, and other related deliverables described on the Site or in a signed proposal, order form, or statement of work (an "SOW"). In the event of a conflict between these Terms and an SOW, the SOW controls for that engagement.

We may modify, suspend, or discontinue any part of the Site or Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance.

3. Engagements & payments

  • Scope & fees: The scope, fees, and payment schedule for each paid engagement will be set out in your SOW, invoice, or the checkout flow you complete.
  • Payment terms: Fees are payable in advance unless otherwise agreed in writing. All fees are exclusive of applicable taxes, which you are responsible for.
  • Late payments: Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate allowed by law, and we may suspend Services until amounts are paid.
  • Refunds: Refund policy is stated in the applicable SOW or checkout page. Unless expressly stated otherwise, fees are non-refundable once work has begun.
  • Third-party costs: You are responsible for any third-party costs incurred at your request (e.g. list, data, inbox, or tooling costs), unless included in your SOW.

4. Your responsibilities

You agree to:

  • Provide accurate, complete, and timely information, materials, assets, approvals, and access needed for us to deliver the Services.
  • Comply with all laws applicable to your business and to any outbound outreach we perform on your behalf, including anti-spam, telemarketing, data-protection, and consumer laws (e.g. CAN-SPAM, GDPR, CCPA/CPRA).
  • Ensure you have all rights, consents, and lawful bases needed for any data, contact lists, brand assets, or content you provide to us.
  • Not use the Site or Services to send spam, harass or defraud anyone, promote illegal goods or services, or infringe intellectual-property rights.

5. Prohibited use of the Site

You will not:

  • Reverse engineer, scrape, harvest, or systematically extract content from the Site.
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Site, our systems, or the accounts of other users.
  • Use the Site or its content to build a competing product or service.
  • Introduce viruses, worms, malware, or any other malicious code.
  • Use the Site or Services in violation of any applicable law or regulation.

6. Intellectual property

The Site and all content, features, and functionality on it (including text, graphics, logos, images, videos, code, and case studies) are owned by Bleed AI or our licensors and are protected by copyright, trademark, and other intellectual-property laws. Except as expressly permitted by these Terms or an SOW:

  • We grant you a limited, non-exclusive, non-transferable, revocable license to view the Site for lawful, non-commercial and legitimate business purposes.
  • Deliverables prepared under an SOW are licensed or assigned to you on the terms stated in that SOW, contingent on full payment.
  • We retain ownership of our pre-existing tools, frameworks, templates, playbooks, know-how, and any general improvements to them, and may re-use them for other clients.

7. Testimonials, case studies & publicity

We may reference our engagement with your organization (name, logo, high-level results, and non-confidential summaries) in marketing materials, case studies, and on the Site, unless we agree otherwise in writing. On written request, we will remove such references from future materials.

8. No guaranteed results

Outbound marketing outcomes depend on many factors outside our control, including your offer, market, ICP, sales process, and response capacity. While we bring proven playbooks and best effort to every engagement, we do not guarantee any specific number of meetings, leads, opportunities, pipeline, revenue, or return on investment. Any figures, results, or examples shown on the Site or in marketing materials are illustrative of past performance and are not a promise of future results.

9. Third-party services & links

The Site and Services may include or link to third-party services, tools, or content (e.g. video hosts, scheduling platforms, cold-email infrastructure providers, review sites). We are not responsible for those third parties, their terms, or their performance. Your use of any third-party service is at your own risk and subject to that third party's terms.

10. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BLEED AI OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, PIPELINE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU HAVE ACTUALLY PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD $100) IF YOU HAVE NOT PAID US ANY AMOUNTS, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to defend, indemnify, and hold harmless Bleed AI, its officers, directors, employees, agents, and contractors from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising from or related to (a) your violation of these Terms; (b) your violation of any third-party right, including intellectual-property or privacy rights; (c) any content, data, or materials you provide to us; or (d) your use of the Site or Services in violation of law.

13. Confidentiality

Each party may access non-public information of the other in connection with the Services. Each party will use the other party's confidential information only to perform its obligations under these Terms or an SOW, and will protect it using at least reasonable care. This section does not apply to information that is public, independently developed, rightfully received from a third party, or required to be disclosed by law.

14. Term & termination

  • These Terms apply while you use the Site or Services and continue for provisions that by their nature should survive (e.g. IP, disclaimers, limitations, indemnification, dispute resolution).
  • We may suspend or terminate your access to the Site or Services at any time if you breach these Terms, misuse the Services, or if we are required to do so by law.
  • Paid engagements may be terminated as set out in the applicable SOW. Fees earned or committed prior to termination remain payable.

15. Governing law & disputes

These Terms are governed by the laws of the jurisdiction in which Bleed AI is registered, without regard to conflict-of-law principles. The parties will first attempt to resolve any dispute in good faith through informal discussion. If unresolved within thirty (30) days, the dispute will be submitted to the exclusive jurisdiction of the courts of that jurisdiction, unless applicable consumer-protection law grants you the right to bring a claim in your local courts.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. If changes are material, we will make reasonable efforts to notify you. Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Terms.

17. Miscellaneous

  • Entire agreement: These Terms, together with our Privacy Policy and any applicable SOW, constitute the entire agreement between you and Bleed AI regarding the Site and Services.
  • Severability: If any provision is held unenforceable, the remaining provisions will remain in full force.
  • No waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment: You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
  • Notices: Legal notices to us must be sent to contact@bleedai.com.

18. Contact us

Questions about these Terms? Contact us at contact@bleedai.com.